Returns and Exchange
How do I return?
- Click on this link:
How do i Exchange?
- Please use the link above to return the item
- Re-order the replacement through our website
What items are returnable?
You can return your items within 60 days of receipt of your shipment.
- They must be in original condition including original tags and packaging
- For clothing, unwashed and unworn
Any Personalised items, Sale items, Promotional items, Socks and Tights are NOT returnable.
Are there any charges for return?
- There are no charges for return
- Original shipping charges are non-refundable
- You are responsible for the charges of the return shipping
How soon will I get my refund?
- Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
- If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 working days.
Late or missing refunds (if applicable)
- If you haven’t received a refund yet, first check your credit card or bank account.
- Then contact your bank or credit card company, it may take some time before your refund is officially posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org.